Job Description
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients' needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions.
Essential Duties:
+ Acts as the positive “face” of the Health Center as the main point of contact for participants and families
+ Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions
+ Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy
+ Act as an advocate/liais...
Essential Duties:
+ Acts as the positive “face” of the Health Center as the main point of contact for participants and families
+ Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions
+ Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy
+ Act as an advocate/liais...