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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Reporting to the Customer Experience Manager, oversee all facets of casino scheduling and lead the casino central scheduling team.
- Develop controls to ensure lost time is held in a controlled manner or justification is available.
- Collect data, monitor trends and behaviours and report findings to Executive and Casino Management as required.
- Manage all facets of scheduling in the casino (call‑ins, missed shifts, tardiness, shift exchanges, training requirements) and fill schedule vacancies.
- Manage casino lost time, report data trends and behaviours, and ensure compliance with scheduling rules, labour laws, and SIGA policies.
- Manage data tracking and reporting systems.
- Manage daily reconciliation routines for timecards.
- Lead staffing and performance‑management activities of Central Scheduling staff.
- Participate in other projects and activities as required, in support of SIGA’s prio...