Job Description
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.
**Job Posting Title**
Seasonal - Bilingual Member Service Specialist - Starting at 18.50 - Remote
**Job Description**
The Member Services Specialist is responsible for interacting with Prime members, pharmacies and doctors' offices by providing support and assistance with order processing and general account benefit inquiries.
**Responsibilities**
+ Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits
+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
+ Other duties as assigned
**Min...
**Job Posting Title**
Seasonal - Bilingual Member Service Specialist - Starting at 18.50 - Remote
**Job Description**
The Member Services Specialist is responsible for interacting with Prime members, pharmacies and doctors' offices by providing support and assistance with order processing and general account benefit inquiries.
**Responsibilities**
+ Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits
+ Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
+ Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
+ Other duties as assigned
**Min...