💼 Full-Time Position

Second Line Support Engineer

🏢
Aerial Direct Limited
📍 fareham, england, United-Kingdom
📍
Location
fareham, United-Kingdom
📅
Posted
June 20, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Service Delivery team plays a key role in supporting our customers, and we’re looking for a new 2nd Line Service Desk Engineer to join them. Based in our newly refurbished Fareham offices and reporting to the Service Desk Team Lead, you will be responsible for resolving escalated phone, email, and remote enquiries from our IT and Telecoms customers, delivering excellent service and technical expertise across a wide range of issues.

This would represent a great opportunity if you’re looking to take your career working in service delivery support to the next level – a fantastic role with a proven development track, in a company committed to the growth of our employees.

What do we offer?

  • Holiday rising with each year of service
  • Your Birthday Off – after all it's the most important day of the year!
  • Access to Perkbox platform
  • Free eye tests & support towards glasses
  • Our Employee Assistance Programme offering c...