Secure Communications Service Manager

Our client has an opportunity for a Secure Communications Service Manager to join them on a contract basis for 12 months with possible extension.

Role: Secure Communications Service Manager
Location: Stevenage - 4 days as a minimum on site per week
Hourly Rate: £48.84 via Umbrella, inside Ir35
Clearance: DV Clearance required prior to starting

What you'll be doing:

Lead and manage incident management within the environment
Lead and manage continuous service improvement activities within the environment
Ensure service levels are achieved or exceeded at all times by often, providing escorting of DEX and DEX suppliers
Lead and manage request management within the environment
Lead and manage change management activities within the environment
Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment
Ensuring service availability levels of the environment ...