💼 Full-Time Position

SecureDrive NCRC (2IC) Supervisor

🏢
Fidelity Services Group
📍 johannesburg, gauteng, South-Africa
📍
Location
johannesburg, South-Africa
📅
Posted
June 26, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

National Command and Risk Centre (NCRC) FSD (2IC) Supervisor

Location: Roodepoort, Gauteng

1. Manage the SecureDrive Recovery Operations Team (50%)

  • Manage and develop employees within the SecureDrive NCRC.
  • Manage all recovery actions on a national basis to ensure that vehicles are recovered as soon as possible.
  • Maintain a 90% recovery rate for Tier 1 and 2.
  • Implement strategies to ensure that SecureDrive’s recovery team is achieving optimum recovery rates.
  • Effectively manage the regional recovery teams to optimize SecureDrive recoveries within the specified region.
  • Ensure adherence and compliance to company policies.
  • Ensure that employees are aware of capacity building initiatives (i.e. development programs, training, mentorship, coaching etc.) to develop and grow the required competence.
  • Actively participate in my team member’s professional development and career path. Develop...