Job Description
Primary Skills
Role Overview : Responsible for continuous 24×7 monitoring, detection, investigation, escalation, and resolution of security incidents across UBP’s in-scope security environment, ensuring SLA adherence, regulatory compliance, and operational stability.
Key Responsibilities
- 24×7 real-time monitoring of security alerts
- Incident classification, investigation, containment, and resolution
- Ticket handling using Remedy and ServiceNow
- Timely escalation as per defined escalation matrix
- Coordination with internal teams and vendors
- Participation in incident bridges and shift handovers
- Contribution to RCA and corrective actions
- Technical Skills
- Basic understanding of firewall and network security concepts (FortiGate, Palo Alto)
- Hands-on experience with security monitoring tools and dashboards
- Ability to analyze security al...