Job Description
Job Description
Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor to join our team at our office in Kuala Lumpur, Malaysia.
In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.
Key Responsibilities
- Serve as the main point of contact for assigned customers.
- Build and maintain trusted advisor relationships by proactively anticipating customer needs.
- Identify and resolve potential blockers to ensure continuous use of Radius products.
- Monitor and analyse customer product usage to forecast and track sales metrics.
- Drive revenue growth through upselling and cross-selling to existing clients.
- Generate referrals from existing customers to expand the client base.
- Reduce customer attrition by engaging and negotiating with custom...