Senior AI-Driven ITSM Support Specialist

BMC Software, Inc. is looking for an innovative customer champion to join our Technical Support Team in Mexico, Jalisco. You will manage customer expectations and conduct research on incidents while troubleshooting complex problems. Ideal candidates will have 6+ years of BMC ITSM experience, a Bachelor's degree, and a proactive approach to problem-solving. Join us to contribute to a culture of trust and innovation and make a meaningful impact.
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