Job Description
Senior Analyst, Customer Success
Requisition Id: 388266
Business Unit: LTL
Location:
North Richland Hills, TX, US, 76180
**What you’ll need to succeed as a Senior Analyst, Customer Success at XPO**
Minimum qualifications:
+ Bachelor’s degree or equivalent related work or military experience
+ 2 years of experience supporting customers with operational and technical issues, including deep analysis and status reporting
+ Experience with Microsoft Office products such as Excel and Word
+ Analytical and problem-solving skills
Preferred qualifications:
+ LTL industry experience
+ Excellent verbal and written communication skills with the ability to manage difficult customer conversations
+ Able to operate with minimal guidance and structure in a fast-paced, client-focused environment
**About the Senior Analyst, Customer Success job**
Pay, benefits and more:
+ Competitive comp...
Requisition Id: 388266
Business Unit: LTL
Location:
North Richland Hills, TX, US, 76180
**What you’ll need to succeed as a Senior Analyst, Customer Success at XPO**
Minimum qualifications:
+ Bachelor’s degree or equivalent related work or military experience
+ 2 years of experience supporting customers with operational and technical issues, including deep analysis and status reporting
+ Experience with Microsoft Office products such as Excel and Word
+ Analytical and problem-solving skills
Preferred qualifications:
+ LTL industry experience
+ Excellent verbal and written communication skills with the ability to manage difficult customer conversations
+ Able to operate with minimal guidance and structure in a fast-paced, client-focused environment
**About the Senior Analyst, Customer Success job**
Pay, benefits and more:
+ Competitive comp...