Job Description
Key Responsibilities
- Manage enterprise software applications and business‑critical systems.
- Lead software development, implementation, and support teams.
- Oversee application lifecycle management including upgrades, patches, and maintenance.
- Coordinate with business stakeholders to gather requirements and improve application functionality.
- Ensure application availability, performance, security, and scalability.
- Manage incidents, problem resolution, and change management activities.
- Monitor application KPIs, SLAs, and operational performance.
- Support digital transformation and automation initiatives.
- Manage vendor coordination and third‑party software support.
- Participate in architecture planning and technical decision‑making.
- Ensure compliance with cybersecurity, governance, and audit requirements.
- Prepare technical documentation, reports, and project updates. <...