Job Description
Job Description:
We are seeking a highly experienced Senior Developer / Architect with deep expertise in Ivanti ITSM to lead design, development, and integration of IT service management solutions. This role requires strong hands-on capability, architecture ownership, and proven experience delivering Ivanti-ServiceNow integrated environments.
Desired Experience
. 8-10+ years of overall experience
. Strong hands-on experience with Ivanti ITSM platform
. Proven experience in ITSM solution design and implementation
. Experience working on enterprise-scale ITSM transformation programs
. Strong experience in the Telecom Industry
Key Skills & Technology
. Ivanti ITSM platform
. Configuration, customisation, and workflow design
. Incident, Problem, Change, and Service Request management
. Strong understanding of ITIL processes and frameworks
. Integration technologies: R...