Job Description
What will you be doing?
As a Senior Asset Diagnostics Expert your work will include monitoring customer data, identifying deviations, and providing actionable insights to support contract performance and customer value. You’ll be working as a part of a global, collaborative team with diverse expertise.
Your responsibilities for the role include, but are not limited to:
- Monitor and analyse customer operational data on a daily basis
- Investigate deviations and identify root causes
- Open and manage cases with customers, providing expert advice and recommendations
- Produce and publish monthly performance and insight reports
- Participate in contract core teams and relevant stakeholder forums; contribute to the development of diagnostic handbooks, tools, and AI‑driven solutions
- Identify improvement opportunities and support optimization of contract delivery processes