Job Description
This role shall support the planning of how dental clinic (non-clinical) operations should be conducted in the future, which includes initiating, steering and management of transformational projects to support the future concept of operations. The incumbent will be part of a team to build system and workforce capability, conduct future scenario generation and solutioning, and manage projects related to mid to long term transformation in operations domain.
Responsibilities Capability Development- Lead the training build-up for operations staff to prepare them for new system and concept of operation
- Conduct horizon scanning for new and emerging operation concepts, technology and solutions, and explore possibility for their adoption
- Develop and deliver documentation, eg. SOPs and toolkits, to support implementation and mainstreaming
- Promote a culture of continuous learning and operational excellence across the department ...