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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description - External
Service Delivery
- Timely and accurate completion of incoming requests and queries from business partners and other stakeholders, in accordance with the agreed SLA.
- Perform validation and maintenance activities comply with Global guidelines and approval process.
- Liaise with internal and external contacts to request and follow-up relevant billing information to support correct, timely and complete billing.
- Perform validation and rectify the errors found from the rejection report.
- Drive to achieve the teams KPI & SLA on a daily, weekly & monthly basis.
- Perform end to end investigation to recover billing Revenue or avoid Revenue Leakage.
- Prepare, provide supporting documents and reports to the internal or external customer as per the contractual agreement.
- Maintain and prepare data for transfer to produce accurate billing invoices/credits.
- Perform quality checks (Billi...