💼 Full-Time Position

Senior Associate, Client Operations Analyst

🏢
Principal Financial Group
📍 Des Moines, IA, United States
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Location
Des Moines, United States
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Posted
June 03, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**What You'll Do**

The **Senior Associate, Client Operations Analyst** supports day-to-day client service activities by coordinating workflow, maintaining process documentation, preparing reporting, and responding to research requests. This role works with Client Service Managers and internal partners to support accurate, timely, and compliant service delivery for assigned clients.

+ Support daily workflow: Supports daily work for assigned clients by tracking deliverables, organizing priorities, and escalating issues or exceptions as needed to help ensure timely service.
+ Maintain process documentation: Assists with developing and updating client-specific process documentation to support consistency, knowledge sharing, and adherence to established requirements.
+ Prepare reporting: Prepares, reviews, and distributes routine and customized reports for clients and internal partners, helping ensure information is accurate and complete.
+ Partner on service ne...