Job Description
You'll join a team focused on delivering elevated travel support to affluent clients, where your leadership helps turn high service expectations into consistent daily execution.
As an Operations Manager, Specialized Servicing in Chase Travel, you will be accountable for the daily performance, coaching, and operational discipline of teams of Travel Advisors delivering elevated travel support to our JP Morgan Reserve and Private Bank clients. You'll translate service expectations into consistent execution-setting priorities, monitoring results, and ensuring every interaction reflects professionalism, accuracy, and thoughtful follow-through.
**Job responsibilities**
+ Oversee daily operations and development of Travel Advisor teams supporting JPMR and Private Bank clientele, ensuring polished, responsive, and consistent service delivery that enhances client satisfaction and loyalty.
+ Drive the team's operating cadence, including capacity and coverage planning, q...
As an Operations Manager, Specialized Servicing in Chase Travel, you will be accountable for the daily performance, coaching, and operational discipline of teams of Travel Advisors delivering elevated travel support to our JP Morgan Reserve and Private Bank clients. You'll translate service expectations into consistent execution-setting priorities, monitoring results, and ensuring every interaction reflects professionalism, accuracy, and thoughtful follow-through.
**Job responsibilities**
+ Oversee daily operations and development of Travel Advisor teams supporting JPMR and Private Bank clientele, ensuring polished, responsive, and consistent service delivery that enhances client satisfaction and loyalty.
+ Drive the team's operating cadence, including capacity and coverage planning, q...