Job Description
Senior Associate, Outsourcing Risk Manager, CBGO, Group COO-(WD78913)Organise, conduct and complete annual OSP site visits. Review the Operations site visit assessments/checklists with the SDM. Review the RCA of site visit issues / errors/incidents at service providers, review the adequacy of corrective and/or preventive actions where necessary. Support the risk reviews for new outsourcing, process change and transfer-in activities. Support on-boarding and transfer-in of new vendor/activities. Support...
Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities