Job Description
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Responsibilities Perform KYC review and contact customers for periodic review and KYC related matters Conduct phone verification and liaise with customers and/or follow up with them on missing documentation/information Perform NS Cruise screening of alert and case management to ensure sanction/non-sanctions cases are properly disposed Investigate and handle complaints till resolution and handle escalation of cases from the regulators Prepare and tabulate monthly complai...