Job Description
Job Summary
We are seeking a highly experienced and self-sufficient Senior Automation Engineer to own the automation, integration, and continuous improvement of our ITSM, monitoring, and network-related tooling. This role will be the sole automation specialist for these platforms. The successful candidate must be able to design, build, operate, and continuously improve automation solutions independently, while also acting as a technical advisor to the wider operations and engineering teams, who will primarily be users of the tools.
Key Responsibilities
Automation & Scripting
- Design, develop, and maintain production-grade automation scripts, primarily using Python.
- Build automation covering:
- ITSM processes (incident, problem, change, request, CMDB).
- Monitoring alerts, event correlation, and auto‑remediation.
- Network‑related workflows and integrations where applicable.
- Develo...