Job Description
• Bachelor's degree in computer science, Business Management, Accounting, or any related course
• At least 8 years of solid experience in business analysis
• 5 years of experience in designing and documenting business processes
• 5 years of experience in quality assurance and testing IT applications
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Proven experience in business analysis on ServiceNow products
• Experience in using ServiceNow as an application and has high level but relevant knowledge on how ServiceNow is utilized by different business and technical domains
• Experience in being involved in governance boards and committees and running workshops with similar audience