📍
Location
Toronto, Canada
📅
Posted
March 20, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

2 days on-site in Oshawa

24 month contract

Job Overview

  • Collaborate with stakeholders across IT, HR, SIR departments to elicit, document, and prioritize business requirements
  • Candidate must have strong ServiceNow experience as a BA, create user stories and navigate ServiceNow, develop workflows
  • Conduct workshops and interviews to understand business processes and identify areas for improvement
  • Ensure that requirements are clearly articulated and aligned with business objectives
  • Write clear and concise user stories with well-defined acceptance criteria
  • Ensure that user stories are understood and agreed upon by both the development team and stakeholders
  • Break down high-level requirements into smaller, actionable pieces
  • Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives
  • Work closely with the development team to ensure timely delivery of user stories.
  • <...