💼 Full-Time Position

Senior Business Systems Analyst to support a modernization of a management capability for the client's 3-1-1 contact centre from Verint EM Pro to ServiceNow

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S.i. Systems
📍 Victoria, British Columbia, Canada
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Location
Victoria, Canada
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Posted
March 23, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Our public sector client is looking for a a Senior Business Systems Analyst to support a modernization of a management capability for the client's contact centre from Verint EM Pro to ServiceNow

1 year contract, 1 day/week onsite in Vancouver, 37.5 hrs a week. Strong chances to be extended, multi year program

Must Haves:

  • 7+ years experience as Business Analyst/ Business Systems Analyst
  • Extensive experience with ServiceNow on the technical side
  • Strong business acumen