Senior Call Center Specialist – Customer Care & Resolution

A leading recruitment company in Metro Manila is seeking a Customer Service Representative to manage inbound and outbound calls efficiently. The ideal candidate should have strong communication and problem-solving skills, with 3-5 years of experience in a call center environment. Responsibilities include resolving customer inquiries, documenting interactions accurately, and meeting performance metrics. A Bachelor's degree in a relevant field is preferred. This position offers an opportunity to collaborate and improve service quality.
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