Job Description
What success looks like in this role:
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, cloud and infrastructure services, enterprise computing, and business process solutions.
With a legacy of innovation and a forward-thinking mindset, Unisys helps clients across industries—from government to financial services—transform their operations and achieve mission-critical outcomes. Join us and be part of a team that’s redefining what’s possible through technology.
The role of a CCaaS Solution Architect involves designing and implementing cloud-based contact center solutions that enhance customer engagement. Key responsibilities include:
Designing end-to-end CCaaS solutions: Architecting solutions that meet business requirements and align with customer experience goals.
Integration with enterp...