Job Description
AVBOB Financial Services is seeking a motivated and service-oriented Senior Clerk / Contact Centre Agent to join its credit and operations team in Centurion. This role is ideal for someone who thrives in a client-focused environment and enjoys helping customers navigate financial enquiries and solutions.
Location: Centurion
Job Type: Permanent
Industry: Insurance
Salary: Market related
Positions Available: 1
Key Responsibilities
As a Senior Clerk / Contact Centre Agent, you will:
- Handle incoming calls, emails, and chat enquiries with professionalism and accuracy.
- Provide clear guidance on loan products, qualification criteria, and application steps.
- Update clients on loan applications, disbursements, and account details.
- Support customers with requests such as payment methods, refinancing options, and account status. ...