Job Description
Purpose
As a Senior Project Manager at PayByPhone you will be leading and delivering operational projects that enhance efficiency, scalability, and cross‑functional collaboration across the business. This role drives process improvement, supports key business initiatives, and contributes to operational excellence in all markets. You will be reporting to the Global Client Operations Director.
Responsibilities
- Planning, managing and delivering operational projects end‑to‑end, ensuring alignment with agreed timelines, budgets, and business objectives.
- Acting as the global lead for client onboarding, owning onboarding strategy, execution, and continuous improvement across all markets.
- Managing the Client Onboarding Team (4 team members).
- Leading the day‑to‑day management and coordination of the onboarding function, providing direction, prioritisation, and operational oversight.
- Partnering with cross‑functional ...