Job Description
Your mission
You own and scale our CRM ecosystem as a core revenue driver across multiple international markets. You combine strategic thinking with hands-on execution and turn CRM into a predictable growth engine across the full customer lifecycle.
- You own the CRM strategy and execution across Email and WhatsApp
- You drive revenue, retention, and CLV across multiple markets
- You build and optimize campaigns, lifecycle flows, and automations end-to-end (e.g. Welcome, Post-Purchase, Reactivation)
- You manage multi-market setups, including localization, segmentation, and market-specific communication
- You work across a multi-product portfolio, ensuring the right product, message, and timing per audience
- You build advanced segmentation and automation logic directly in Klaviyo (or similar tools)
- You continuously ...