Senior CSM — Strategic Accounts (Remote)

Twilio is seeking a Senior Customer Success Manager based in Singapore to lead customer relationships and drive value realization using the Segment platform. This role involves managing enterprise accounts, developing strategic roadmaps, and ensuring customer satisfaction. Candidates should have extensive experience in customer-facing roles, especially with large organizations, and a track record of building relationships with executive stakeholders. Competitive pay and benefits are offered, with remote work flexibility.
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