Job Description
## Senior Customer Care Enablement & Project ManagerApplylocations: Sault Ste. Marie, Ontario, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R26_00459**Range:**95,200.00 - 142,800.00 CAD**Job Description:****Senior Customer Care Enablement & Project Manager**We are ready to take this game to the next level and need someone passionate to drive operational readiness, lead cross-functional initiatives, and enable Customer Care teams through strategic project execution and change management. This role partners closely with leadership, stakeholders, and shared services to ensure seamless delivery of technology launches, process improvements, and business initiatives. Acting as a trusted advisor, the role leverages data, operational insights, and strong program management expertise to enhance customer experiences, mitigate risk, and support business growth.**YOUR ROLE IN THE GAME**Reporting to the Director Performance Enablement, you will be empowered to:* ...