Senior Customer Delivery Manager

This role ensures the successful delivery of Outsight's Spatial Intelligence solutions to clients. The focus is on maintaining high service quality and guaranteeing 100% adherence to Service Level Agreements (SLAs), thereby solidifying client relationships and maximizing customer satisfaction. You will be a critical link between our internal engineering and commercial teams and our most prestigious global customers across four continents.

• Drive multiphase software and hardware customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope.


• Steer financial aspects of the project. Monitor project cash-flow in terms of revenue and costs, monitor revenue recognition events and coordinate with sales operations when to trigger invoice payments and purchase orders.


• Depending on the deal's size, manage several engagements concurrently, potentia...