Senior Customer Engagement Advisor

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At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, Stronger Connections, Better New Zealand, highlights our dedication to sustainability and community well‑being.

Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.

The purpose of this role is to build strong, lasting relationships with KiwiRail customers while leading day‑to‑day engagement and communications activity that supports the Interislander business. This role owns the delivery of Commercial Vehicle (CV) customer communications, engagement initiatives and events, and provides hands‑on communications support for Interislander to keep customers, stakeholders and teams informed, eng...