💼 Full-Time Position

Senior Customer Engineer

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Hire Resolve
📍 Cape Town, Western Cape, South Africa
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Location
Cape Town, South Africa
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Posted
June 07, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Hire Resolve is excited to announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client, a leading IT solution provider. This role is ideal for a highly skilled professional with a passion for delivering top-tier technical support and innovative solutions. If you are ready to elevate your career and contribute to cutting-edge IT projects, we invite you to explore this dynamic and rewarding position.

Responsibilities:

  • 1st Line Support:
  • Provide support through email, phone, or remote assistance as needed.
  • Diagnose and resolve hardware and software issues on desktops, laptops, printers, scanners, and other peripherals.
  • Apply basic networking principles to troubleshoot connectivity issues.
  • Utilise Active Directory to resolve issues related to GPOs, logon scripts, and user management.
  • Install, configure, and mainta...