Senior customer experience consultant

Role Overview

As a Senior Customer Experience Consultant, you will serve as the CX operational point of contact to key customers, ensuring seamless end‑to‑end shipment execution and the delivery of an exceptional customer experience. You will manage complex customer situations, provide proactive communication, and collaborate closely with cross‑functional teams to drive service excellence and commercial value.

What We Offer

You will join a global, diverse, and value‑driven organization that empowers its people and encourages innovation. You will thrive in an environment built on collaboration, respect, transparency, and professional growth—where performance, curiosity, and ethics form the foundation of our culture. You will have access to global exposure, multiple career pathways, and the opportunity to influence outcomes across borders and customer portfolios.

Key Responsibilities Customer Relationship & Experience Ownership: support and build strong, trusted relatio...