💼 Full-Time Position

Senior Customer Journey Manager (BA) - Trade Surveillance

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Pontoon
📍 City of London, City and County of the City of London, United Kingdom
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Location
City of London, United Kingdom
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Posted
June 26, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Advert: Senior Customer Journey Manager (BA) - Trade Surveillance Remediation
Location: London (Hybrid - 2 days onsite per week)
Contract: Fixed Term Contract (6 months with potential to extend)

Are you ready to take your career to the next level in the dynamic world of finance? Our client is seeking a talented and driven Senior Customer Journey Manager (BA) to lead the charge in Trade Surveillance Remediation! Join a team that values innovation, collaboration, and excellence as you play a pivotal role in shaping the future of market surveillance.

Role Purpose:
In this exciting position, you will lead the development of Business Requirements Documents (BRDs) for Trade Surveillance. By translating intricate front-office business activities into clear, risk-based surveillance requirements, you will ensure that our surveillance platform effectively monitors for market abuse risks.

Key Responsibilities:

Business & Desk Understanding:- Gain in...