💼 Full-Time Position

Senior Customer Liaison Officer

🏢
EQUANS
📍 Nottingham, England, United Kingdom
📍
Location
Nottingham, United Kingdom
📅
Posted
June 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Equans is looking for a Senior Customer Liaison Officer to join our team either in Nottingham or Birmingham on a permanent basis. Please note there will be travel involved to our other sites.

The Senior Customer Liaison Officer will join our team within the OU4 Business Unit on a permanent basis, to coach and develop a team of CLOs, ensuring delivery of the highest standards of service whilst maximising individual/team potential.

Regularly reporting into the Impact Manager key information about resident satisfaction and audit results.

What will you deliver?

  • To demonstrate a caring and considerate attitude to residents during major works, ensuring the CLOs follow business procedures and deliver a first-class customer service experience to customers and clients

  • Implement and monitor processes and procedures in line with the company and client requirements

  • To assist and guide the CLOs in working ...