💼 Full-Time Position

Senior Customer Service Administrator

🏢
Perrigo
📍 Barnsley, England, United Kingdom
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Location
Barnsley, United Kingdom
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Posted
June 09, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description Overview

We are looking for an experienced and proactive Senior Customer Service Advisor to join our dynamic team.

This role is ideal for someone who thrives in a fast-paced environment, takes ownership of customer interactions, and can support operational processes with accuracy and efficiency


You will play a key role in ensuring a high standard of service while supporting the wider team and handling more complex queries and systems-related issues.

Scope of the Role

  • Accurately process customer orders in line with company procedures

  • Manage and process returns ensuring timely resolution

  • Respond to and resolve a wide range of customer queries via email, phone and system platforms

  • Investigate and resolve EDI (Electronic Data Interchange) issues, liaising with internal teams and external partners

  • Monitor order flow and proactively identify and resolve potential issues