💼 Full-Time Position

Senior customer service consultant

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The Legends Agency
📍 Remote, wes kaap, South-Africa
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Location
Remote, South-Africa
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Posted
June 19, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the job Senior Customer Service Consultant

Head of Customer Service

Lead Customer Experience for a Fast-Growing Online Betting Brand, Cape Town-Based

Gambling/i Gaming Industry | Market Related Salary | Hybrid (Office-Based) | 9am - 5pm (SA/UK Hours)

About Our Client

Our client is an innovative player in the online betting space, offering a dynamic and engaging platform for sports and casino enthusiasts. With a customer-first approach and a fast-growing footprint, they are setting new standards in the i Gaming experience. The company fosters a performance-driven culture, backed by cutting-edge tools and a collaborative team environment.

The Role: Head of Customer Service

This role is a key leadership position focused on shaping and scaling the customer support function. You will oversee a team of agents handling customer interactions across Whats App and other messaging channels. The ideal candidate is from the betting/i Gaming industry an...