Job Description
This customer service will support SG market.
Customer Support and Issue Resolution
- Respond to client inquiries and issues related to POS systems via phone, email, and chat.
- Troubleshoot software and hardware problems and provide clear, step-by-step support.
- Accurately document client interactions, issues, and resolutions in the support system.
- Manage multiple support cases while delivering prompt and high-quality service.
- Escalate complex or unresolved issues to the relevant techni...