Job Description
Senior Customer Success & Account Manager
About the job Senior Customer Success & Account Manager
Why is this role exciting?
- Join a globally recognised AI-powered AML compliance platform , headquartered in London.
- Be the key relationship driver for high-profile accounts (Banking institutions, Asset management,...)
- Take over a strategic portfolio and lead renewals, up-sells, and cross-sells across enterprise clients.
- Work cross-functionally while reporting directly to the Head of Customer Success (based in Australia).
- Earn up to MYR350k in commission based on performance, with a strong support structure in place.
Key Projects
- Own and expand a portfolio of enterprise/regional clients in APAC.
- Deliver tailored success plans, QBRs, and customer advocacy initiatives.
- Support long-term adoption, client satisfaction, and commercial...