Senior Customer Success Manager - Commercial

Klaviyo is a leading marketing platform that helps eCommerce store owners deliver a more personalized experience for their customers. The company has helped brands generate billions in revenue and continues to grow rapidly across the globe.

We are looking for a Senior Customer Success Manager to join our Singapore office and support APAC customers.

Customer Success Managers (CSMs) at Klaviyo play a critical role in ensuring our customers achieve success with our product. The role focuses on building strong customer relationships, providing technical and strategic assistance, and driving revenue growth for SMB brands using Klaviyo.

• Act as the trusted advisor for 20-45 SMB Klaviyo customers.
• Consult with customers to create strategies that increase email and SMS revenue.
• Use creative problem‑solving to help customers reach their ...