💼 Full-Time Position

Senior CX Agent - AI-Driven Fintech (Remote MX)

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Nelo
📍 workfromhome, ciudad de méxico, Mexico
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Location
workfromhome, Mexico
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading fintech company in Mexico seeks a Customer Experience Agent who can operate autonomously and analytically. The ideal candidate has 2-4 years of customer support experience, preferably in fintech, and is fluent in Spanish. Responsibilities include delivering accurate support, analyzing user cases, and collaborating with teams. This fast-paced role offers a base salary of MXN $19,000 - $25,000 gross, comprehensive medical coverage, and opportunities for growth within a tech-driven environment.
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