Senior CX Manager, Banking — Makati (Onsite)

A consulting firm is seeking a Customer Experience Manager for a position in Makati, focusing on enhancing customer interactions within a local bank. The role involves developing customer experience strategies, gathering feedback, and improving service processes. Candidates should have over 5 years of relevant banking experience and excellent communication and problem-solving skills. This is a senior management level role, requiring onsite presence Monday to Friday.
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