Senior CX Operations Leader - Strategy & Scale

A leading technology firm is seeking a Customer Experience Operations Manager to oversee customer support strategy and operations. The role involves leading a substantial team based in the Philippines, driving customer experience improvements, and optimizing processes. The ideal candidate will have over 8 years of leadership experience, a relevant bachelor's degree, strong stakeholder management skills, and experience in high-volume Tech/SaaS environments. The position offers a hybrid work model and various employee benefits.
#J-18808-Ljbffr