Job Description
Talabat is seeking a Senior Specialist - CX Performance in Dubai to support CX Operations by analyzing customer compensation and refund behaviors. This role is pivotal in identifying patterns and improving the customer experience through data-driven insights.
The ideal candidate has around 5 years of relevant experience in data analytics and proficiency in SQL and BI tools like Looker and Tableau. Strong analytical skills and the ability to communicate findings effectively are essential.
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