💼 Full-Time Position

Senior Desktop Support Engineer

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Macpower Digital Assets Edge Private Limited
📍 New York County, New York, United States
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Location
New York County, New York, United States
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Posted
May 11, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description



  • 4-7 years of experience in Desktop Support Engineer.

  • 4-7 years of experience in Desktop Management - Infrastructure Services (IS)

  • Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.

  • Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.

  • PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.

  • Printers: Support all printers, support network configuration, driver installati...