Job Description
Description
We are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure.
+ Install, configure, and maintain desktop and laptop systems, including hardware and software deployments
+ Manage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environments
+ Provide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivity
+ Administer and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint security
+ Maintain and support Act...
We are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure.
+ Install, configure, and maintain desktop and laptop systems, including hardware and software deployments
+ Manage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environments
+ Provide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivity
+ Administer and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint security
+ Maintain and support Act...