💼 Full-Time Position

Senior Digital Customer Experience Lead

🏢
Prudential BSN Takaful Berhad
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
May 31, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Prudential BSN Takaful Berhad is looking for a Digital Design Experience professional to enhance the customer experience across digital platforms. You will be responsible for ensuring that all user interfaces are customer-centric and aligned with local priorities. Your expertise in UX design will help optimize end-to-end digital journeys while collaborating closely with various internal teams.

The ideal candidate will have 5-10 years in UX and service design roles, with a strong focus on customer-centric thinking and experience quality. This is an exciting opportunity to impact and improve digital experiences for all users.

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