Job Description
Senior Digital Learning Engagement Specialist page is loaded## Senior Digital Learning Engagement Specialistremote type: In Officelocations: Mexico City, Mexicotime type: Full timeposted on: Publié aujourd'huijob requisition id: R34742## Job DescriptionZendesk’s Digital CX team is transforming customer education by delivering seamless, contextual, and lifecycle-aligned learning experiences across prospects, customers, and partners. As education becomes a strategic differentiator in the evolving CX and learner experience landscape, this high-visibility, hands-on **Senior Digital Learning Engagement Specialist** will lead the orchestration of multi-channel content distribution and learner engagement strategies that drive product adoption, deepen user engagement, and accelerate retention. This role bridges fragmented learning ecosystems by embedding contextual, just-in-time education moments across Zendesk’s platform and prospect, customer, and partner journeys.Collaborating clo...