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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Requirements
- 15+ years of experience leading Solution Engineering, Delivery, Implementation, or Customer Operations teams in payments or financial services
- 10+ years scaling and leading large customer‑facing operational organisations in high‑growth environments
- Deep expertise across the payments ecosystem, including one or more of: issuer processing, program management, card networks, and BIN sponsorship models
- Operational Excellence
- Strong background in process design, operational transformation, and customer journey improvement
- Demonstrated success reducing Time to Value and improving customer outcomes through structured operational programs
- Proven experience integrating teams or building unified operating models from multiple delivery organizations
- Leadership and Influence
- Track record of building and developing high-performance teams, including growing leaders and managers